Terms of service
Last updated: 29 December 2025
Solace Synergy operates as a practitioner-run studio offering bodywork, wellness services, and related products.
These Terms of Service outline the general conditions that apply when you access the Solace Synergy website, book services, or purchase products.
By engaging with Solace Synergy, you agree to these terms.
1) USE OF THIS WEBSITE
This website is provided for general information, booking access, and communication.
You agree to use the website:
• lawfully
• respectfully
• for its intended purpose
You must not use this website in a way that:
• interferes with its operation
• attempts unauthorised access
• misuses content or systems
2) SERVICES
Solace Synergy provides wellness and body-based services within a clearly defined scope of practice.
All services:
• are practitioner-led
• are consent-based
• do not replace medical or psychological care
Details regarding bookings, cancellations, deposits, and refunds are outlined separately in the Booking, Deposits & Cancellation Policy.
3) BOOKINGS & PAYMENTS
By making a booking, you agree to:
• provide accurate information
• comply with booking and cancellation terms
• pay all applicable fees
Payment methods and deposit requirements are outlined in the relevant policy documents.
4) CLIENT RESPONSIBILITIES
You agree to:
• provide honest and relevant health information
• follow practitioner guidance regarding safety and consent
• behave respectfully toward the practitioner and the studio
Solace Synergy reserves the right to refuse or discontinue services where behaviour or circumstances compromise safety, boundaries, or professional standards.
5) PRODUCTS & RETAIL (IF APPLICABLE)
Where physical products are offered for sale:
• product descriptions are provided in good faith
• availability may change without notice
Shipping, returns, and refunds are governed by the Shipping Policy and Refund Policy.
6) INTELLECTUAL PROPERTY
All content on this website — including text, images, branding, and design — is the property of Solace Synergy unless otherwise stated.
You may not reproduce, distribute, or use content without prior written permission.
7) LIMITATION OF LIABILITY
Solace Synergy is not liable for:
• outcomes beyond the scope of services provided
• misuse of information on the website
• reliance on content as medical or psychological advice
Services are provided with care and professionalism, but individual experiences and responses may vary.
8) THIRD-PARTY SERVICES
This website may link to or integrate with third-party platforms (e.g. booking, payment, or email services).
Solace Synergy is not responsible for the content, performance, or policies of third-party providers.
9) CHANGES TO THESE TERMS
Solace Synergy may update these Terms of Service from time to time.
The most current version will always be available on the website. Continued use of the site or services indicates acceptance of any updates.
10) GOVERNING LAW
These Terms of Service are governed by the laws of New South Wales, Australia.
11) CONTACT
If you have questions about these Terms of Service, you can contact Solace Synergy via the website or email.